Work with Conversations
Reply to conversations, forward emails, merge duplicates, and more
- Troubleshooting Conversations in Needs Attention and Bounces
- Create and Manage Inbox Views
- Change the Customer on a Conversation
- Use AI Assist in Help Scout
- Move Conversations to Different Inboxes
- AI Drafts
- AI Summarize
- Troubleshooting Outbound Email Delivery Issues
- About Default Folder Views in Help Scout
- Snooze Conversations
- Schedule a Reply to Send Later